Terms and Conditions

Payment Terms & Conditions

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Refunds and Dispute Resolution

We offer 30 day free Trial versions of all our products to be used before you make a purchase. Please test our software on your computer before purchase as we do not give refunds due to incompatibility or other issues. If you have a dispute, please contact us and we will do our best to ensure your issue is resolved.

Delivery and Returns Policy

All of our products are downloadable via a link we send you via email. If you do not receive an email from us, please check your spam filters, or contact us and we will re-send the email to you.

Returns are not applicable as our products are delivered electronically.

Transaction Currency

All transactions are processed in Australian Dollars (AUD) and are exclusive of GST (if applicable).

Security Policy

When purchasing products from Catria Solutions your financial details are processed by our payment gateway provider eWay (Web Active Corporation) your financial details are passed through a secure 128-bit SSL (secure socket layer) encryption technology. We don’t store any credit card information either physically or online. If you have any questions regarding our security policy, please contact us at support@catriahq.com.

At Catria we pride ourselves in employing the best and brightest Australians, proudly delivering the best expertise and know-how to the world. Our software knows no boundaries; we have customers using Catria software in over 100 cities around the world. Building world class enterprise solutions are our passion.


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